Last updated: June 27, 2021

Thank you for donating at Moksha Dwara.

If, for any reason, You are not completely satisfied with our services or problem with exemption, We invite You to review our policy on refunds and returns.

 

The following terms are applicable for any donation You made with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Trust (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Moksha Dwara Trust, 5/137B, V.S.Nagar, Thangam Avenue Annexe, Sikkarayapuram, Kovoor EB, Chennai-600128..
  • Website refers to Moksha Dwara, accessible from https://mokshadwara.com/
  • You means the donor of the company

Your Refund Rights

You are entitled to receive refund if there are justifying reasons or circumstances for refund and your case may be reviewed on a best effort basis and decision of Moksha Dwara will be final. If refund is approved by us, we will refund Your donation within 7 days from shipping their return receipts.

The deadline for applying for refund  is 7 days from the date on which You donated.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: admin@mokshadwara.com

We will reimburse You no later than 14 days from the day on which We receive the receipts. The refund will be made to the same payment option(s) originally used to pay for the donation.

Conditions for Refund

In order for the refund, please make sure that:

  • The donation made in the last 7 days
  • The copy of receipt is posted to us by email
  • The email stating clear reason for asking refund
  • The refund will be made in Rupees

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: admin@mokshadwara.com

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